At La Belle Limage LLC, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
You may return most new, unused, and unopened items within 14 days of delivery for a full refund or exchange, subject to the conditions below.
Eligibility for Returns
To be eligible for a return:
The item must be in its original packaging.
The item must be unused, unworn, and in the same condition as when you received it.
A valid proof of purchase (receipt or order confirmation) must be provided.
Non-Returnable Items
The following items are not eligible for return:
Opened or used products
Items marked as “Final Sale”
Gift cards
Personalized or custom-made products
Return Process
Contact Us at [dl@labellelimage.com] to initiate the return process
Once your return is approved, we will provide you with return instructions.
You are responsible for the return shipping costs unless the item was received damaged or incorrect.
Once we receive and inspect the item, we will process your refund or exchange.
Refunds
Approved refunds will be credited to your original payment method within 7–10 business days.
Shipping charges are non-refundable.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange a replacement or issue a refund at no additional cost to you.
Contact Us
If you have any questions about our return policy, feel free to reach out to our customer service team at: